Just do yourself the favor and book with a different airline. Wait time is an average of an hour- always less than 5 people working the ticket counter when the line is 150 people deep. My work books me on this airline so I fly it about two or three times a month- do yourself a favor and just pay the extra couple bucks for ANY OTHER AIRLINE. If you are even close to your departure time- just know that you will not make your flight due to the terrible way US Airlines is run. The seats are the smallest out of all the airlines, and quite honestly the whole experience is disgusting- seats are never cleaned in between flights which means you are sitting in someone else's crumby leftovers. Lastly, the restroom floors are covered in a sticky layer of piss! Good job US.