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  • Why I don't have time to garden today Go to Lowes on way home from dog park. Leave hot wife and hot dogs in un-air-conditioned minivan while I run in for burlap. Richard to cashier at garden "where is burlap?" Cashier points to back of center. Walk back. No burlap. Walk back to front. Ask cashier to have someone TAKE me to burlap. Cashier makes call. Cashier says no one coming, go to aisle 29. Richard asks cashier to give him balance on gift card. Cashier states that balance will be on receipt after sale. I ask him how I know how much I can spend if I don't know how much is on gift card? He grunts and says to leave card and he will try. Walk back to aisle 29....wed fabric, no burlap. Walk BACK to front, ask cashier for manager. Manager finally comes, states that I need to go across store to customer service to get balance on gift card. Ask manager if that sounds convenient for customer. Manager says no...looks confused. MANAGER takes me to back of garden center and points to weed fabric. Explain to manager what Burlap is. Manager states "It USED to be right here" follow manager to 3 more aisles before manager stats, "well, it was on clearance 2 weeks ago, were probably out." Go home...water down dogs and wife. Call another Lowes. Garden center picks up and immediately transfers me BACK to the stores main menu. TWICE. Get human on phone; explain that I got spun twice by one of their employees. Operator says "I'll transfer you now" and sends me BACK to the garden center that has already hung up on me twice. 46 (counted them in time with my pulse...) rings later, someone picks up and answers hardware. I tell him I'm trying to reach garden. He says "He's on break" (now we know why I was hung up on twice.) He takes phone, walks all the way to garden and says we have a 2 foot by 3 foot roll for $10. I ask him if it's a 2x3 foot PIECE? And explain that ROLLS are sold in 25, 50 foot rolls. He says "No, its 2' by 3' roll. We go back and forth about ten more time while I try to get this person to read the label Finally, defeated, we go to store and find a 36" by 24' roll (note the different punctuation, I couldn't explain that to this guy in TEN go arounds..) Walk all the way across store to get 1 x 2 x 8 stakes...cashier at LUMBER isn't sure where they keep the LUMBER, and offers to call someone. Find lumber ourselves...go home...wow; its 6pm already sun goes down. Lowes:1 Garden: Zero
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