The service was not bad it was a slow night so we were helped pretty quickly. The price was a little for the quality of food. The food is where this place went horribly wrong. The beer cheese for the pub pretzels was like eating a liquefied onion and the pretzel was blain and soft. The burger was also blain and not cooked to my liking. The tots were crispy but is comparable to eating a fresh uncooked patato. Overall I'm glad i used a gift card for this meal. The idea of this establishment making money off me is vomit inducing.