Hana always exceeds my expectation. The service is always friendly and accommodating. They are the first Asian restaurant I have been to where they will not hold back on adding more spice/heat whenever my boyfriend and I specifically request it that way, and they do everything they can help make dishes vegan for me. The Ya Chae Chap Chae is one of my favorite dishes, along with kimchi soup, and spicy tofu zucchini. The banchan is unbelievably good, and endless, and their rice is always cooked perfectly. Their food is enough to want to come back regardless of the service, but they really do thrive in all of the small touches to perfect the experience, and make you feel at home.