| rev:text
| - For those wondering, the restaurant.com coupons work fine, however the incompetent staff at Il Posto couldn't and/or wouldn't figure out 18% for the included gratuity.
The coupon clearly states that it would be included, so no surprise there.....
...but a big WTF when I realized looking at the receipt that they had either purposefully or accidentally calculated exactly 20% as the autogratuity.
Now by saying it may have been an accident, I'm really pushing things and trying to be nice because I overall liked the place.
I cannot honestly come up with an explanation as to how a person who'd graduated 4th grade math could read a peice of paper saying 18% and then calculate 20%, unless is was blatantly done on purpose with the idea that the customer wasn't going to figure it out.
SHAME SHAME SHAME
The decor here is a mish-mash of old and new, good and bad, nice and ugly. They've recently done (some) remodeling, since I saw a huge dumpster in the parking lot, but they aren't finished inside. There are huge areas where exposed surfaces are in need of paint or drywall, and a huge sheet of plastic hung in a doorway behind us, swooshing with every breeze of a server walking by.
The outside patio area did indeed look very neato, like a street in italy or new york. Inside, they have a dining area with warm wood accents, a lit-up fountain, and dim lighting (which i liked, but the mrs said was making her feel woozy) right next to the kitchen area's flourescent light fixtures and flourescent lime green paint. What classiness the first area had was lost with barely a shift of your glance, since there's no wall or anything separating the two areas.
The very uncomfortable booths have hard wood back and a butt cushion that's token at best, with the bottom of the seat being way too long, so your back can't reach the seatback so you are forced to chose between sitting upright with no backrest at all, or slouching so badly that a painful arch is in your middle back.
The food had good and bad, as well. The bread basket with pesto dip was superb, and like many others have said, we should've simply eaten that until full and then left.
The lady's ceviche was a huge portion, and said to be very good (didn't eat it), but the tortillas I did sample were overcooked, looking only slightly dark but tasting burnt.
My NY strip pizziaola - after being ordered as "tell the chef to aim for between Medium and Medium Rare" - arrived at barely even MR, but was tasty enough with all that garlicy marinara (*SLICES* of shaved garlic, like in Goodfellas!) that the extra juiciness was okay with me. I used more of the appetizer bread to soak up the bloodiness. Mmmmm aus juis
The other had a penne dish with chicken and mushrooms in a brown sauce. This was said to be all just fine, but my keen eye saw the chicken going untouched and a few peices of penne being pushed around. Probing proved that all was not just fine, since the chicken was quite dry, and the penne was so barely grasping to reach al dente doneness that she thought at first it might be whole wheat pasta (the dim lighting may have contributed also).
Service was 'eh'. Yes, that's right. It was so generic, by-the-book, make sure we cover all the requisite phrases and checking in moments -- but nothing more than that -- that I cannot even warrant the "M" to give them the entire 'meh'.
When inquiring if we'd like wine, and asked for Spumante, the server replied, "you mean Spumoni?!? We don't have that."
We looked at each other.....I so badly wanted to ask "so, you don't have the wine, or you don't have the ice cream?"....but we both just gave a tentative "okaaaaaaay..." Chose not to try getting any wine. 8^ |
There was nothing too horrible about the service, but nothing great either......
EXCEPT of course there was the fact that someone involved in making up the bill decided to _*help themselves*_ to a 20% gratuity when the coupon states that an 18% gratuity is included.
Even with the mediocre service, I would have added a personal table tip to the auto-gratuity, but I certainly did not do that once I saw the 20% on the bill.
I also chose not to bring it up with the server, because it was obvious that they already knew that it was calculated at 20%, and I wasn't about to play the whole Pretend It Was An Error game.
There was no mis-reading the coupon.
There was no mistake in the math.
It was *calculated* at exactly 20% with intention.
So that's what they got from me. Nothing else.
...except this review.
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