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| - I have mixed feelings about this place. I went on two separate visits, and each visit deserves it own rating/review.
The first time I went was to take a shelter kitten I just adopted to get a free wellness checkup. It was easy to make an appointment and the office staff was friendly. However, the exam room smelled like dog pee and it was off-putting for me (and the kitten).
But Dr. Chambers was thoughtful and thorough. When I had questions after my visit, she called me before she went on vacation so I wouldn't have to worry while she was away.
My Dr. Chambers experience rates as a 4, and I recommend her.
On an unrelated incident, I had to take my senior cat to the clinic later that week.
We went there instead of her normal vet because Craig Road is open until 10 pm. I was upset that my cat was in severe pain, but the night vet insisted on calling my cat a "he" instead of "she." Minor, I know, but finding out that my cat is severely ill was difficult for me, and the vet's constant confusion over her gender made me question her attention to the situation.
She told us about the options for the kitty's treatment, which would involve a lot of stress for my cat. She also said, "Anything dealing with bones really freaks me out and this makes me worry about my cat," and by then I was pretty upset by her attitude. WTF, lady? It's clear that I am grieving for my cat and you're telling me you're freaked out by her condition?
But my cat really was in pain and it was obvious there was nothing we could do to cure her. So my husband and I decided to put the cat to sleep, and if that's not bad enough, the vet tech who came in with our final bill was giggly when my cat moaned in pain, "oh, she doesn't like me, does she?!" and then she told us to have a great night.
I won't mention the doctor's name because I'm sure she's a good person and for whatever reason we had a bad night with her. My experience this time was a 1 because of carelessness and flippancy.
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