Well, we took another chance on takeout after two prior bad experiences. We received an email about a special sandwich and side they were running for a few days. It looked really good and against our better judgement, we called the order in and asked for 2 orders with the same sides. So down we go again to pick it up. The young lady working the front counter was the one who took the phone order. She took my wife's credit card, rings it up and hands her the receipt to sign. My wife looks at it and there is only one sandwich on it, so lo and behold, here we go again! This time there was a whole meal missing even after repeating the order back to my wife on the phone. My wife lets her know and again we get the usual "I'm so sorry" and she proceeds to go back to the kitchen to have them make the second meal. After my wife waits another 20 minutes while they were making the second meal, the first sandwich and fries were getting cold in the bag. I don't even have to say "three strikes and you're out". We will NEVER order takeout again. There are too many other places that can take an order and get it right. We should have known better.