Ive been here only twice since ive moved to the area and both times not only did it take forever I felt cheated and tricked. Im a younger woman with next to no knowledge about vehicles. Im in the process of expanding that knowledge, regardless...i went in firat to have them check my fluids before an interview. My interview was at 2. I took it in about 1030-1045ish. I left at 130. It took them forever to even look at my car ( there were only 2 others in the lobby). My car was overheating because my radiator hose was craked. They had to order the part. I was driving far and didnt want to break down so i said do it. It was a time crunch, they attempted to sell me brakes but i just said i was in a hurry. So i go in the other day to get a brake quote. I got there when they opened. They were working on another vehicle. I wasnt in a rush so i sat myself down and waited. Two hours later and multiple people with dignostics on their vehicles later a servicr guy tells me that there is multiple things wrong with my cars brake. And basically he wanted to replace quite a bit. Total estimate $650. I explained it was a lot of money to shell out at one time. I started to get suspious when he mentioned there being wetness on my radiator. This last week was raining like crazy. I told him they had checked for a leak last time i was there and that couldnt be anything. I probably ran through a puddle. He showed me my brakes in the shop and i asked if it wasnt fixed would i be able to stop if nessecary. He said he wouldnt recommend it and was very friendly. I told him that was going to discuss it with a friend whose parents are mechanics. He said he understood and walked me back into the lobby. I waited for my car to be put back together but when he came back he had a completely different attitude. He never made eye contact, told me that i didnt have to pay anything because it was a free brake inspection. I asked if i could have the quote. He rolled his eyes and printed it out. Ive worked in customer service for 6 years, it was just digusting how he was acting. I had my brakes looked at by a family friend. They werent as bad as they made it out to be. Although my driver side pads were on backwards. Cant believe Brake Plus didnt cath that. Do not go here. I wouldnt put it past them to damage your vehicle just for you to shell out more money.