I had been coming to Pho Viet since the days when they first opened. I would tell people about how wonderful the food was and how great the customer service would be. That changed tonight. I came home from work and thought it would be nice to go out and eat with a buddy at one of our favorite restaurants after a hard days at work but was denied. The restaurant closes at 09:00 pm. We arrived at 08:30 and were told they were not serving. Yet there were people eating inside. Confused, my buddy and I look at each other and said I thought they closed at 09:00. Then they said they're only doing take out. But the restaurant says OPEN till 09:00!
I know 08:30 is close the closing time but it not like we arrived 10 minutes before closing. We felt unwanted so we figured, well if they dont want our business....
My thoughts are, if ya want to close early, then change your time.
Customers can forgive things but they will never forget how they were made to feel.
It was ok though because Ahso Sushi welcomed us with open arms so I guess I can thank Pho Viet for that at least.