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  • I decided to come to Agave Eye Care because I needed a quick appointment and my Eye Care provider could not get me in right away. I got in very quickly (called at 10:30 AM and had an appointment at 1:00PM), which was great! I had lots of appointment times to choose from calling the same morning. When I arrived, I was met by a woman, who I believed worked at the front desk. I was given a packet of standard insurance forms and medical history to fill out. As I was finishing my paperwork, the last page had options for "add on services" for retinal digital scanning and a computerized field of vision test. I have heard that the retinal scan is usually an add on at most eye care providers. But I was taken aback by the charge for a computerized field of vision test. I waited a few minutes for the woman to return to the front. I waited and she returned to the front after eating. I questioned the field of vision test and realized that my normal provider did the same exact test without charging the nominal fee. When questioning why there was a charge, I was quickly dismissed telling me that I could simply decline the service. Let me tell you, my main reason for the appointment was to have this field of vision test. She again laughed at my questioning and said," if you had your own office, you would be charging, too!" I did not appreciate her rudeness. At this point and realizing she was the optometrist and only person working in the whole office, I told her I did not want to continue my appointment. I left and scheduled an appointment where they do not charge for standard tests. I am leaving this review because it is important to be aware of these additional charges before scheduling at Agave Eye Care. It made sense to me why there were so many appointments available and it was completely empty. I wish her luck because she is going to need it!
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