This company has been used by my neighborhood for the last year or two and break-ins and robberies are at an all-time high. As far as I can tell, the security guard for our neighborhood thinks his job description is to park by the pool and listen to the radio. In fact, that's where he was when our house was broken into and all our valuables taken. He "didn't see anything suspicious" even though our house is adjacent to the pool and the robbers probably drove right by to get to it. He couldn't even provide a helping hand when we encountered a stray pit bull as we were out jogging one night. I've never felt LESS safe in my home, even back when we had no security guard. I'm glad to hear everyone else in the neighborhood agrees and we are firing this company for a better one.