My friends and I eat here often because we like the food, however, the service from the other day was not so good. It wasn't that busy when we got there but it took a while before they took our orders. It also took them quite a while to give us water refills. We had to keep looking for someone. The lady who was serving us was rude. No smiles. She didn't even look at us. She just kept frowning even though we didn't do anything bad. We would say our please and thank yous and she would only ignore us. She even just dropped the utensils on the table like she didn't care. We let it go. Maybe it was a long day. That same lady, Susan (or whatever her name is. I only got to read the "Su" part because the rest of her name was covered) was the one who handled our bill. My friend was obviously annoyed with the service so she didn't tip much. That lady specifically looked at the receipt and got mad at my friend for not tipping 10%. She also looked at my receipt and looked if I tipped. I did and I kind of regretted doing so, what with how the lady was acting. She then kept going about how in restaurants you're supposed to tip. And that you can't not tip. My other friend asked if they should pay again (both my friends bill was together) because the lady is making everyone uncomfortable. The lady said no because they cant do like a 2 dollar transaction or something. I dont really know.
I know my friend tips but you can't really force someone to tip you good when the service is bad. So then both the server and my friend were arguing. My friend then said, "maybe you should give good service" in to which the lady replied, "maybe you should stop coming here then."
We left after that but I was very offended by that. Considering that we always come to that place. I'd rate 1 out of 5 but food is good so....