Pho 88 may seem like a classy and clean restaurant with nice decor, but that's about it. I've been here twice, the first time was 3 years ago and it was only okay. I usually go to Train (a few doors over) but my friend wanted me to come to Pho 88 so I decided to give it another try last weekend.
That will for sure be my last time at Pho 88 because the experience was no good at all.
First of all, the service was slow and the waiters weren't attentive. I had to ask twice for a teapot refill. The second time they took the teapot - it never came back. The waiter totally forgot to bring it back - that got me pissed the most.
More importantly the food was a big miss. The red curry with chicken and green curry with chicken that were ordered at my table were really poor quality and didn't taste good. The curry was so watery - curry should be thick - even this type of Thai curry should be thick. The chicken sliced chicken breast and vegetables seemed like it they were just boiled in water and put in watery curry. It really seemed like they didn't know how to make it - and if they make this regularly then they shouldn't be making Thai food. So after waiting close to an hour that was what they made for me?
I know the servers/waiters did not mean to give bad service, but they really need to be more attentive - I spent too much effort trying to get a waiter to get us tea and in the end I never got it. I know its a Vietnamese restaurant but they need to start learning how to make Thai food if they want to serve Thai food too. Again, I am not returning to this restaurant.