just visited this location today for a brazilian and i loved it. i drove to this spot from the west valley but it was so worth it. the whole place was clean and bright, the staff was really friendly, i was offered a glass of water within the first couple minutes, and there's seating both inside and outside with a variety of current magazines to flip thru while you wait.
olivia was my "waxologist" and she did a great job. she was friendly and made me feel relaxed and comfortable. prior to the wax i used the restroom which was clean, organized, and i noticed they offered tampons and some other toiletries if anyone needed. the wax itself was pretty quick and was honestly probably the least painful wax i've ever had (although i don't usually find waxes to be that painful). probably has to do with the fact they use a soft wax. the room i was in was bright and modern, and there was like some downtempo/chill music playing softly, which was a nice change from the usual spa music or silence i tend to encounter, haha. they also had a "tidy-up wipe" and little paper sheet to drape over your goods before your waxologist enters the room.
all in all, it was a great experience. i'm very happy with how my appointment went and will definitely be returning for my next wax.