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  • Controlled Comfort was sent out by my warranty company after the first company sent did not do the job correctly and wouldn't rectify the problem. From my first conversation with the office manager Tab things went great! She showed empathy with my situation and moved things right along, working around my schedule (unlike the previous company). The tech John was so informative, told me what he was doing and why and answered every question I had. He was polite and picked up after himself (unlike the previous company which left a terrible mess). No upselling or charging for things "not covered" by my warranty (also unlike the previous company). This company is great! If you have a home warranty company ask for Controlled Comfort. If not call them anyway. Talk to Tab! Ask for John!
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