I went to Great Clips in April and had my hair done by Joann who returned back to this salon after being away for a few months. She told me if I write a review on Yelp the salon would give me $5 off my next haircut. I wrote the review and mentioned the address and place of the salon. I used the computer to "sign in' and as Joann came in at 2 PM, I got there at 2:10. I was told there was about an HOUR and a half wait as there were 4 people ahead of me. I only saw one person.
I decided to use another hairdresser and she was fine. However, there was some kind of "problem" with what I wrote as I was given a runaround about the $5 as Joann had to go on the computer, even though I brought the printed ad in mentioning the location. I will still use this place as all the people there give me a good haircut, but did not like the fact that I was told that they have another, different salon on Buffalo Drive and then the review I wrote wouldn't get me the $5 off.