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  • Walked in to pick something up from the ship to store department, and the register is closed but next to it is layway and there were 5 people in line and the gentlemen at the register said that the other lane/register is closed. I told him "call for help then, because I'm not here for layway" 2 other ladies in line agreed and said they were waiting too because no one would come help him. Well it happened that we were near the employee back entrance or something and I told someone in that back hallway to immediately go call someone to help this guy out because we are not all here for layaway and no one is helping him. Within 2 minutes someone came to help him. They were still a little slow but not nearly as bad as before. It still took almost 30 min from the time I came in, to the time I finally got my 2 items and they allowed me to pull around back to pick it up because it was too large to wheel through the store on a flatbed cart. Not necessarily poor service but definitely LACK OF HELP to properly take care of customers!
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