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  • This is a review of Solid State Electric at 980 American Pacific Dr. in Henderson, NV. I have been having home theatre issues for 8 months now. Unfortunately, I've had the displeasure of dealing with two companies who have responded poorly to my issues. The first is JVC, the manufacturer of my HD projector, the source of my problems. For a big company, with a supposed stellar reputation, they have pretty much completely dropped the ball when it comes to my problems. Numerous phone calls and emails have gone unanswered. The second company is Video Audio Specialists on E. Charleston in Las Vegas. I defy you to come up with a worse company. Don't even try. They kept my projector a total of 7-8 days and found absolutely nothing wrong. I finally sent it to Mendtronix in Poway, CA. and they found a long list of problems, including filters that were completely and totally plugged and fans that were inoperable. Mendtronix was in awe when I explained that VAS found nothing wrong after 8 days. It took them 2 minutes and they said the issues were Diagnostics 101 (any idiot could see the problems). JVC sent me to VAS, and I have yet to hear back from either company (surprise, surprise). I have NOTHING positive to say about either. The same is not true of Solid State Electric in Henderson. Run by Jason and Susan Burkett, they could not have been any better or more professional. A few technicians (usually Josh) have visited my home on numerous occasions, and I don't know what I would have done without them. They've stood by me every step of the way, and have gone beyond all of my expectations. Their prices are fair and reasonable and their professionalism unparalleled. Top to bottom you wont find a better electronics installation company anywhere in Las Vegas. What a pleasure doing business with them. Are you listening JVC and VAS???
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