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| - I understand busy, and I know specialists are in demand, especially in the East Valley, as it seems most specialists are concentrated in the West Valley. When my rheumatologist closed her practice in July, I began the search for a new one. Carolyn Pace was highly recommended and had some good reviews. I called to see if she was accepting new patients. The "person" who answered the phone was actually a computer message, saying that if I was interested in auditioning (basically) to be one of Dr. Pace's patients, that I had to email my name, situation, phone number, etc. and that I would hear back in a few weeks. 4 weeks, no reply.
I call again and ask to speak to a human, only to be told I had to email if I wanted to be considered as a patient. I explained that I HAD emailed, a month ago, and was Dr. Pace accepting new patients or not? Because if she's not, no harm, no foul, I'll look elsewhere. I once again was directed to email.
I emailed in August. I emailed in September. I emailed in October. No response. Fortunately, I found a great new rheumatologist in Mesa, but you know what? Even if the AMAZING Dr. Pace ever decided to call back to let me know I'd been deemed worthy to be one of her patients, I'll tell her off. I wouldn't trust anyone this arrogant, wishy-washy, and disrespectful in charge of my care. If you don't want new patients, just say so, already, don't string people along with a ridiculous email audition system.
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