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  • Went in for take out. Huge line due to fundraiser. $30 worth of food for 4 people. Paid with my credit card and our food was all bagged up. We left and drove home. My son's order was missing the main item (quesadilla). I called and after waiting several minutes to speak to the manager, she said she knew about the missing item and said I could drive back to the store for a $4.00 refund. I asked that they credit my card back over the phone. Manager got snippy and insisted there was no way to do that except in the store. I ask for Division Manager name. Again several minutes later I finally get the info. Left him a voice mail. No return call yet several hours later. Make sure you check your order because their service is terrible. Inconvenienced twice in one visit. I will be recommending our school no longer brings fund raisers to this location. Update: 5 days later and no call back from the Division Manager. Guess they don't need the business. Please avoid this restaurant - they have proven they don't care about their own mistakes or how badly they treat their customers.
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