Ron's awesome! He was able to schedule a visit out to my home right away. I reached out while still having a panic attack over finding a second scorpion in my garage and he was friendly, accommodating and easy to schedule with. He's super knowledgable, answered all of my questions and offered tips for securing my home (e.g. adding corner seals to a couple of my doors, etc.) He showed up on time, worked quickly and also made the time to go over his findings and where he sprayed. I have a yellow lab and he was great with her too. She sat with me while he sprayed inside and out. She was cool, calm and collected because Ron was so nice/friendly to her!