Update:
The manager reached out and invited me back. The service was good and the food was tasty. It appears that that first night was an unusual experience.
I really like that they took the time to address my complaint and name sure my next experience there was pleasant.
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Possibly some of the worst food I've had in quite a while...the atmosphere was ok but the service in food were beyond unacceptable. Not only did it take like 40 minutes to get appetizers and 20+ for our drinks...when the food finally arrived it was horrible. The fries tasted as if they collected all of the leftovers from the day before...refrigerated it...then microwaved it the next day...they were rubbery and gross. The appetizers (when the flatbread and mozzarella sticks finally arrived) were cold and underwhelming. The only decent dish was the wings. The review probably would have received 2/3 stars but they even got the drinks wrong and service took a long time at a restaurant that wasn't even that full... will not be going back.