They are not even worth a one star rating. They have the worst customer service ever. Every few months our bill is doubled, even though our service has not changed & our previous month's balance is zero. We get the same excuse about there "being a transition period with billing." They have not straightened out our bill even though we have been calling consistently for over a year to try & reach a solution. They are dishonest & have no respect for their customers. Do not sign up with Direct TV. We will cancel the minute our contract is up.