Went in for take-out recently and decided to take advantage of their $3 bottles of beer while I waited.
Long story short (I just deleted the "long story"), the beer tasted like cardboard but when I mentioned it, they refused to take it off my bill, although they were very polite about it.
I assume they were thinking that now that my takeout was ready, I just didn't want the 2nd beer, but they didn't want to take the hit.
Look, I'm not cheap but I know at my establishment, if a guest is unhappy with an item and hasn't consumed it, we take it off the bill. They chose to allow me to pay for it which LITERALLY left a bad taste in my mouth.
Ah well, they said it was "new ownership" so I guess they have the right to run the place as they will.