Due to the 5 and 1 star review we are giving the company as a whole a 3 star review.
Sales: 5 Star
We purchased our Class A motorhome from here. Noah and Ryan worked with us in the beginning and they were nice and helpful. When we looked at a Tiffin Bill Rogers (brogers@lamesarv.com) came out to assist. He is incredibly knowledgeable about Tiffin, and he was so informative. Bill went above and beyond explaining the difference of the RV's, and he worked to ensure we had the best fit for us. Angelo is the Sales Manager. He literally answered every question no matter how small, and he was the most gracious person to work with for us. We were brand new to learning about RV's. Angelo held our to hand and helped us with everything from purchasing to questions after we were home figuring things out. We recommend working with this sales team when purchasing!
Service: 1 Star
On the complete other hand is the service department. We purchased the extended warranty for our rig, and we had to use it a few times on different things. We have had our rig since September 2017. It is now May 2018 and we still have a Blu Ray/DVD player issue that has yet to be resolved. We have endured no call backs, having to follow up ourselves for parts, and at some points people have been rude to us. We only went there for service because of the warranty. Do your service somewhere else.
Due to the 5 and 1 star review we are giving the company as a whole a 3 star review.