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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Not only am I a fan of their products but now am a fan of their customer service department. Over the weekend, someone backed into my hitch mounted rack while I was out on a ride and broke off one of the wheel holders. Although SARIS has a lifetime warranty on their products, I knew that that wouldn't apply in this case when I called to order a new part. When I described what happened, the customer service rep (Sam) empathized and said they like to support their customers and waived the replacement fee. As I pass by their office on the daily, I was able to stop in and pick it up on the way home. It is these little things that go a long way in my book.....
http://www.openvoc.eu/poi#coolReviews
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