Todd Stancliff was very helpful in helping us select a newer 5th wheel to replace our older one. He let us take our time in checking out the 2004 Montana. He answered all our questions and showed all the units available. We purchased the coach without any hassle. They offered their north lot to transfer our "stuff" to the new unit. The next day both my wife and I got sick with the flu. It took us almost two weeks to transfer but Everyone there was so helpful. The day before we left I fell out of the new coach, fracturing 2 ribs and chipping my elbow. Everyone helped me hook up to move back to our campground. The service manager, Danny, service techs Tom & Mike were great. We are sending people here to check them out!