Sean J. is right on about them being out of stock. They are practically out of every bagel. I just got their last sesame bagel.
On this visit, the woman who served me was more interested in talking to the other employees than customer service. No "welcome to Dunkin Donuts" or "Have a nice day." In ear range they even talked about blueberry syrup sounding disgusting when that was what I put in my coffee. A major difference than the customer service at Einstein Bagels. From seeing all the out of stocks on a Saturday morning and indifferent customer service, I could see why Dunkin Donuts have closed stores.
Regardless of the outs and indifferent customer service, I give this Dunkin Donuts 3 stars. A one star demotion from my past review. The toasted sesame bagel with cream cheese and medium coffee with blueberry syrup is a value for $4.31. And it was rude of me for walking in and ruining their conversation (L.O.L).