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  • I live less than a block away from Granite Reef Auto Service Center so when my transmission began leaking & I knew I would eventually need to repair or replace it, I explored what options were available & decided, when that time did come, I would purchase a transmission from an outside source & then have Granite Reef Auto Service in stall said transmission so I walked over to the shop & spoke to Mike, who was very empathetic to my desire to purchase the tranny myself & have it installed. He quoted me a very reasonable price & told me when the time came, contact him to set up a time to drop off my vehicle & the transmission & they would have it done within that work week (M-F). About 3-4 mo later, my tranny finally gave out & I had my vehicle brought over along with the transmission. This was a pretty big job & Mike & the mechanics uncovered a couple of small issues that needed to be done in order for the vehicle to drive properly so he promptly called me & informed me of these issues and promised to have my vehicle completed by the end of the following business day. Although we didn't discuss the cost of these other repairs, I was hoping it wouldn't cost too much because I had only had a certain amount of cash to spend on the repairs. I was pleasantly surprised when I went in to pick up my vehicle that the cost of the entire job, including these other repairs was well within my allotted budget! He thoroughly explained everything that was done & presented me with a detailed invoice & itemized statement and explained aftercare instructions that were easy to understand. The vehicle ran & drove perfectly & they did a phenomenal job. From now on, I will bring my vehicle(s) (i own 3) to Mike and his mechanics if ever any of them need any maintenance, service or repairs because I feel that I can trust them to do quality work in a reasonable amount of time & that they will charge me a reasonable price. I am so glad I brought my vehicle to Granite Reef Service Center to get this complicated job done & I will refer everyone I know who may find themselves in need of a good mechanic. I highly recommend this shop for all your auto repair needs! Thank you to Mike and his mechanics for all your hard work, and for doing such a great job! i am very pleased with your service!
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