This was my first massage, so I was a bit skeptical about it to begin with! However, when I spoke to the lady in the front, GLENDA, she reassured me that all will be well and that these therapists were trained professionals! I almost walked out at the thought of having someone touch me, and once again, thanks to GLENDA and her nurturing nature. I was able to have the best massage ever! Thank you so much Elements Massage for having people that cared about me from the start!