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  • Awful service. I do not recommend using unless completely desperate. When I set up service I explained that we had a quick move, we had to be out in 10 days. I let them know we needed it dropped off a soon as possible and moved by the 12th. The gentleman who help me asked all of the information for the new move and our current location and I thought all was set up and taken care of. That night I never received anything confirming that I even set up service so I had to call back and after I had talk to this guy 45 minutes apparently he had all my information entered incorrectly. Come three days before the move I checked online to be sure everything was still set and again the new move was not entered. I called and they would NOT accommodate this mistake on their end. They wanted to charge an extra $100 fee to rush the delivery and with that it would still be a day later than needed. They were not even apologetic. The second guy I talked to said "in many other cases like this, the customer has had luck talking to their buyers and leaving the pod on the property after they have moved." So apparently I'm not alone having this issue. We only had the pod 7 days and it ended up costing way more than we expected. Maybe this company is better for cross country moves but in our case no way!!! I would never recommend them to anyone. Side note, i think it's absolutely ridiculous they WILL NOT prorate if you need the pod less than a month!! We literally asked and got a flat out NO...I don't think any other companies work that way. I should have read other people's reviews before signing up but like I said, we were extremely pressed for time. Lesson learned.
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