Visited on a Sunday night and it was packed. We had a reservation for two and were seated promptly upon arrival. Waitress stopped by fairly soon after and took our drink order. Seemed fine except our two drinks (a beer and a house wine) took about 10 minutes to arrive.
When we ordered, I asked how marbled the top sirloin was. The waitress did not know what marbled meant and had to go to the kitchen to ask someone. When she returned, I then inquired if they served steaks "oscar" style. She said yes but it was a $15 dollar additional charge which seemed like quite a lot given that the top sirloin by itself was only $21. She then said that to add a lobster tail was only $12.
Based on her responses, I had no confidence in her and chose to order the fillet with sweet potato fries. I asked if I could get mashed potatoes instead but she said it would be an extra charge as if I ordered a separate side of mashed potatoes. I don't like that but at least she told me before I ordered it. So my wife and I both ordered fillets and shortly our salads arrived. Nothing special here, just basic iceberg, average size. After that, we had to ask for bread upon noticing other tables with bread baskets. I was troubled that we needed to ask for it given this "upscale" steakhouse.
Fortunately our food arrived in a decent time and was cooked appropriately for both of us. My wife ordered the baked potato loaded and it came bare, but immediately they brought out the toppings to correct it. Our food was perfect and was truly the highlight of the night. In addition to our steaks, I ordered a side of asparagus and it was wonderfully prepared and delicious. However, after the food arrived, we never saw the waitress again until well after finishing our meals.
So the food is great but the service leaves a lot to be desired both in timeliness but also in knowledge and courtesy for an upscale place. We used a Groupon otherwise this place may be a crap shoot based on what type of server you get.