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  • If I could only give this location zero stars it would've happened. Today I went into the Glendale location because I am relocating soon and wanted to check out this store. I've been going to the scottsdale location since I can remember. I walked in an employee didn't even greet me and was on his phone at the cash register. I have been in customer service for 8 years now and a simple greeting is the easiest way to let the acknowledgment of someone be known. I said hello to a female employee, didn't get a response. I also was trying to ask someone else for some feedback on one of the premium dog foods and they didn't even look back to respond. I typically can't stand people on yelp who just want to complain to be petty but I am deeply infuriated about my experience today. I kept my money and walked out of this location empty handed, and I won't be back. Customer service aside the employees were just plain rude and I can't imagine any other customer feeling very welcome there.
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