Took my car there to have the tires rotated. They went out with me and looked at each tire, gave me the tread depth and ideas on when I should look at replacing the tires, which is about a year away. They told me it would be about 30-45 minutes. They were done in about twenty. I went to the cashier to pay and was told there was no charge. "Just give us an opportunity to win your business in the future." Did I mention I hadn't bought my tires there? (The vendor where we had bought the tires charges $25.00 for a rotation.) Today they won a lifetime customer for all of our cars.