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http://www.openvoc.eu/poi#funnyReviews
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  • I absolutely HATE CVS. I am forced to use them for my health insurance drug plan, but because they got that contract, and because we are locked in, they feel like they don't have to EARN our business anymore with even basic customer care because they got their millions with the corporate drug benefit contract. BUT -- Today, in a crisis, the CVS pharmacy manager Kyle Folk was ACTUALLY profession and helpful. He was willing to help us get a vacation override for critical meds left behind, but realized it would be quicker and faster to do a partial fill for a rx that could not be refilled yet, AND we wouldn't have to file a claim. At CVS, it really is about who you get on what day. There is no consistent level of professionalism across the stores, unlike as at Walgreens. CVS is so well known for lousy service, and they earn that reputation every day. But today I am granting CVS a grade of 3 stars (average), because usually they get 1 star from me.
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