I recently adopted a couple of cats from there and it was a great experience. I called and emailed the center to ask about a couple of prospects and received prompt answers, but when I got to the local PetSmart, those were gone. In their place were a couple of older ladies looking for homes and they were a perfect fit. Healthy, happy and a great fit with my older cat. Now I'm looking at another little girl and will prob make a trip shortly to see if she wants to come home with me too. No hesitation about adopting from here.