My daughter had her ear pierced in California last week and needless to say, it was not done properly. Cooley not only took the time on the phone to tell us what needed to be done, he fixed her ear and it is already on its way to getting better. The price was totally reasonable and Cooley was beyond awesome! So awesome that I got my cartilage pierced with hardly any discomfort and no swelling. I'm so happy with his work! I'll definitely be back and so will my daughter! Thanks, Cooley!