Well, you get what you pay for.
I've only been here for waxing and the quality reflects the comparatively low price. I'll frequently end up with missed or broken hairs, as the staff is given 10-15 minutes to do a Brazilian.
Decent option for penny saving individuals, but if you're looking for the perfect wax - this is not the spot for you.
Service has always been decent for me - I haven't seen any of the attitude mentioned in other reviews, but all my sessions have been first thing in the morning.