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  • Worst experience! Love Bosa Donuts on 32nd and Shea so when they opened a Bosa near my house I was excited. To celebrate National Donut Day, I went in early around 6am to get 2 dozen donuts as a surprise for my coworkers. Besides the customer service being slow and not friendly, they are also incompetent. I asked for a receipt and they gave me multiple receipts of other patrons. When I check my bank app I realize they charged me over $50 for my donuts. I end up returning to the store the 3rd time and the manager finally said she could text me my corrected receipt and refund my card for difference. Of course she sends me some other guys receipt. I go back to the store (for the 4th time) and get my receipt sent to me again. By this time I'm frustrated and just want my refund and receipt. The manager there could care less that I have wasted my morning dealing with this issue. She gives me the owners number, who of course doesn't call me back. No empathy or service at this location and obviously horrible management. My fault for trying them out. If you want donuts in the area, stick to Rainbow on 64th, Dunkin on Greenway or even the Bosas on Shea....anywhere but this location!
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