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  • Bad experience this evening. Ordered my steak medium and it came out extremely rare. I politely asked if they could cook it a little longer and sent it back. About 10 minutes later, the server came back out with the steak and, again, it was extremely rare - it didn't look like they had done anything with it (the lady at the table next to me laughed when she saw it and said, "that's supposed to be medium?"). The server was very apologetic and offered to take it back again. At that point, I was going to be late for a movie, and didn't have time to wait another 10+ minutes, so I told her that I'd just eat it as is. She admitted that the exact same thing happened to two other tables within the previous hour, and that "something must be going on in the kitchen." The couple sitting next to us had their entire meal comp'd bc of a similar issue. In the end, I ate about 1/2 the steak - didn't want to risk food poisoning by eating the rest. To the server's credit, she comp'd the steak, but the meal was still $120 (wife had lobster, we split an app, and had one drink each). If I had known that I'd be paying that much without the satisfaction of eating a well-prepared steak, I would've chosen Cabin Club instead. Waste of time, food, and money.
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