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  • I had been to this location once in high school to buy a prom dress and the second time I had been was this past weekend. Our group had an appointment to try on (and find) our bridesmaid dresses. The bride said she wasn't sure of the style but knew what color she wanted. Our group has some thin women and beautiful full figured women too! One thing I noticed is that the store could benefit from being well stalked with sizes for full figured ladies! There were plenty of styles that the bride liked, but since all of the sizes weren't available we couldn't all try the same style of dress on which was one of the reason we were unable to find (and settle) on a dress. The customer service could have been a little better. It was the end of the night and I'm sure our helper had a long day, but little things could've been done to improve the experience. It would've been nice for our helper to have picked one dress from each style and hung it up for the bride to see and choose from. Not every style in the davids bridal collection was in the color that the bride wanted. Some of us tried on those dresses (not knowing it couldn't be ordered in the desired color). After we put it in our helped then told us the dress doesn't come in the color we wanted. Knowing exactly what dresses we could choose from would have decreased our time of searching and wasting our time trying on dresses we couldn't order. Also, we did not know the store closed at 7:30pm but it would've been nice to get a 15 minute heads up! Instead our helper came over to us at 7:40 and said "you need to choose what you want because we closed at 7:30". It definitely caught us off guard. Ultimately, the customer service wasn't the best but it wasn't the worst. Overall, I'm not a fan of davids bridal for bridesmaid shopping. Maybe a brides experience is better! I also think many styles in their "collection" of bridesmaid dresses are not flattering on any women's figure. You can find nicer dresses around Charlotte for a better price OR the same price but better quality. The store was clean and organized and is in a great location.
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