For starters my review is based solely on the environment and the service we received.
We went for my husbands birthday after hearing from a few of our neighbors that they had great wings. When we walked in our first impression was we had interrupted the hostesses from a conversation and they had to stop it to seat us. (Since we all get paid to sit around and talk versus work)
When we got to our table our waitress came by and asked for our drink orders. After ordering a drink off the menu she looked at me as if I was making up a drink. Finally I gave up and just got a water. After we placed our food order the kitchen got our order wrong and had to remake it, but when the food came out and I explained what I had ordered they gave me a look like "are you really going to make me take this back" finally my order came out and my food wasn't bad. The sauces we got were great. But the reason for not being satisfied was our server didn't come over one time to apologize for the mis-order or to explain how long it'd be till it was ready. We had to flag her down to get our bill and when talking to her she turned and walked away during mid conversation of asking for wet napkins. We kept looking for the manager but was unable to locate him. He was circling the restaurant looking dissatisfied. As did all the other servers, like they didn't want to be there at all.
Like I said not pleased by the poor service. Or lack of hospitality from this wing chain. But liked the wings.