Great experience! I really liked everyone who worked for this place. The owner was great and took my information down and then a guy named Ryan followed up after and scheduled the appointment with me. My water heater was leaking and he helped me shut it off and let me know that the bottom of the water heater was so old that it would be best to get a new one. He said he could back the next morning to replace it. I researched online to make sure this was correct and sure enough if your water heater is leaking from the bottom all you can do is replace it because it has been rusted out. He put in the same size of water heater but with a better brand than my old one. I am very happy with them and will use them again in the future if I need them for anything!