I really like this store. I've gotten quite a few hard to find films that I've wanted to see here. If they don't have what you want, they can usually order it from another store and have it for you in just a few days. The staff has always been courteous and helpful to me.
I just picked up Season One of the House of Cards for my girlfriend. She doesn't have Netflix so I thought she could watch the season on video while I watch it on Netflix when we're not together (she lives almost an hour away). What was great about it was that I was able to call ahead to make sure that they had it in (so as not to waste a trip) and then it was sitting there at the counter when I walked in.
If you're looking for a video that you can't find elsewhere, give the Exchange a call.