PLEASE DO NOT PURCHASE ANYTHING FROM LIVING SPACES!!!!
Save yourself the headache and money! Look elsewhere to purchase your furniture.
I made a purchase for the Julius two-piece sectional on 5/22/16 (specially ordered, changed the color of the sectional), with the dimensions clearly stated on the paper work given to me. Upon receiving the furniture I inspected the pieces to make sure nothing was broken and everything was intact. Of course, only after signing for the sectional and sitting on them I noticed the dimensions were off by up to 2-3 inches all around. Ironically those 2-3 inches made a world of difference on this particular sectional. I wanted a deep sectional, which is why I selected the Julius. What they delivered is not the sectional I purchased.
I reached out to their customer service advising of the error. I was told there is a 2 to 3 inch threshold where the dimensions weren't going to be exact. Funny how I wasn't told that when I was purchasing the sectional. There's a text on one of the document they gave me stating, "Measurements are approximations and may vary slightly due to manufacturer tolerance capabilities". So you mean to tell me you can't produce your pieces the way you designed them and your customers will just have to accept the product however you felt like making them at that time?! I paid for a sectional with the dimensions listed on the document I received. Had I been told there would be a threshold of 2-3 inches, I would NEVER have made this purchase. Not only is it unethical but it is misleading and shows me all this company cares about it taking your money and could care less about the quality they produce! I will be contacting 3 on your side to try and resolve this issue.
There is definitely a difference between the furniture you thought you were purchasing vs what you receive. I will not be making anymore purchases from Living space again. Lesson learned.
In response to Living spaces comment:
Again, thank you for solidifying my decision to never shop there again. I hope all your other customers don't care about getting something they didn't order.