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  • This hotel receives one star from us. On our third night, there was a water main break. Our room and hallway was flooded. They did move us to another room. This is not why they are receiving one star. When checking out, I received a bill totally different from what was supposed to be charged. I was charged 80 dollars extra for the same night. When speaking with the front desk clerk, she saw that I was charged 5 nights, although we stayed 4 nights. We had to wait for their General Manager to show up. As of writing this review, the GM is 22 minutes late to correct this problem. We are now late for our scheduled event which is 5 hours away. After speaking with the GM, she accused us of the water main break. She said that our toilet caused extensive damage. I told her that we did not put anything in the toilet to cause it to overflow. In fact, we were sleep and we woke up to a phone call that there was a water main break and it may be coming from our room. Everything was not correctly rectified. I will never stay in a Fairfield Marriott again. If they try to invoice us for the damages, we will sue.
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