Overall I've been very impressed with Chet's and will continue to do business with them.
I love that I can go online and schedule service and they will confirm my appointment time via email or call if there are any issues. They are very fair: there's a leak in my exhaust but they could not find it, I was ready to shell out hundreds of dollars for a repair but they said since they couldn't locate it we would just keep an eye on it. They have free shuttles to and from work.
My only complaint is that I tend to leave my vehicle for the day and sometimes it feels like that puts my vehicle at the bottom of the list as I've had to call for updates or not heard from them until the I be of the day. However my vehicle has always been available by the end of the day.
I will gladly continue to bring my vehicle to them!