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  • I just wish there was a way to give negative stars. Went to do a lease return with my friend and got extremely disappointed. They tried selling a new car, when we said we are not interested they threatened to charge extra for cleaning, dents, any wear and tear that the car might have although the car had just been at a body shop, polished, washed and looked spotless. They started ignoring us to a point where noone was talking to us, not answering our questions and telling us that they will only take the car back today if we bought a new one. It was my friends first kia and he will never buy another one. The ac didnt work on a brand new car and they were never able to fix it. They blamed extreme heats in las vegas. Cmon, we all own cars and a car without an ac is worthless here. This dealership is the worst there can be. Even if I was looking to get a Kia I would get it from someplace else and not this dealership. The management lacks customer service skills and all they care about is selling a car at any cost.
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