I used to LOVE this location, but now I will NEVER go back. I was here this evening with two of my colleagues. One of them had black stuff in her drink and a green bug crawling in her bowl. In hindsight, this is when we should have left. My colleague got a replacement drink and an entire new meal. A few minutes later we noticed a roach. Yes a ROACH crawling on the chair next to us. That was it, we got our purses and headed out. The part that got me is how nonchalant the manager was about the roach. She did validate as customers we had every right to complain to headquarters, which I will be doing tomorrow. It's disappointing how this location has gone down. I hope the do a proper cleaning and extermination so nothing seriously happens to a customer. This will be my last time going to this location.