I've come to this location numerous times and the wait is unreal. The employees are clueless and rude. The last interaction was picking up mail. The employee couldn't find the package in his area and kept repeating "I don't know I'm a mechanic" numerous times until he asked his supervisor. They both claimed the mail was being forwarded to my new address but couldn't tell me when it would arrive or if it was sent to another location. So a week later I find out that the package wasn't sent to my forward address but back to the sender. The miscommunication and lack of customer service is unbelievable at this location. I've even had an employee at this location tell me they don't have a particular form there but it was right behind the guy!
Edit - so the packaged finally arrived yesterday they sent it to Phoenix to be forwarded to me. So it's safe to say the logistics team and really any staff member don't have any critical thinking. No wonder they are in trouble.